The Missouri University Computer Science Department Meets “Customer” Needs

Successful businesses are distinguished by their customer orientation. They deliver products with just the right features, features demanded by users. The smartphone application development by the computer science department of Missouri University is a great illustration of how this can be done.

The customers in this case are members of Missouri Students Association. The association places a request for a smartphone application suite with certain specific functionalities, including communications services, dining services, a campus map and campus tour applications. Though a sports application was also requested, the university is not developing it as the sports department prefers to use its outlets to deliver news.

Groups of students at the computer science department are developing the different applications, which will then be consolidated. Again, customer orientation is evident as students are being provided development experience in a real-life environment.

The applications will include specific features that provide real value to students, such as menus, nutrition information and food ingredients at different dining halls in the dining services application. Though starting with iPhone, the applications will be developed to work across as many devices as possible, such as Blackberry, Windows smart phone and the iPad.

Data for the applications is being assembled from concerned sources, such as Dining Services and MU News Bureau.

Altogether, a great example of how to go about product development. See more details at the maneater

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